Position: Administration & Guest Services Assistant - Traineeship Full-time
Organization: QCCC Tamborine
QCCC Tamborine is looking for enthusiastic trainee with a passion for Christian Camping and providing outstanding client service to our guests and administrative support in our office. QCCC Tamborine is a busy 300+ bed conference Centre which hosts more than 150 groups (15,000 guests) each year. The site is used for school camps, church conferences, by community groups and other special events year-round.
This position will be a fulltime traineeship (Certificate 3 in Business Administration) 38 hours per week, with the successful applicant employed under the Amusements, Events & Recreation Award 2020. Shared accommodation may be provided onsite if needed.
Essential Functions of the Position
▪ Maintain a professional and friendly reception for visitors and clients both at front desk and over the phone;
▪ Pre-camp client liaison, including initial contact planning and client contact information updates.
▪ Carry out site visits for potential and existing clients;
▪ Assist with collation of client booking details including meal and room selections and activity programs;
▪ Checking in arriving groups including providing site briefings;
▪ This position may be required to assist in the on-site café or kitchen/housekeeping departments at times;
▪ General administrative support as required.
Desired Experience
▪ Previous experience in hospitality is not required, as training will be provided.
▪ Must currently possess or be eligible to apply for a Blue Card for working with children.
▪ Able to work flexible hours, including occasional weekends and some public holidays.
▪ Hold a current driver’s licence.
▪ Proficient in Microsoft Office Suite or the ability to quickly learn.
Selection Criteria:
▪ Friendly, out-going, energetic and comfortable working around guests of all ages and cultures.
▪ Strong work ethic and self-motivated.
▪ Detail orientated and ability to prioritise multiple tasks in a busy customer-focused environment.
▪ Demonstrated & excellent verbal and written communication skills.
▪ Ability to embrace and deliver an incarnational approach to Christian Ministry, guided by QCCC’s visual vision statement, the R1202 Hand, and exercise it towards staff and guests.
Further information:
Enquiries about the nature of the position can be made by contacting Jeanette Tane or Ian Partridge at QCCC Tamborine.
Tel: (07) 5545 1417 Email: admin@tamborine.qccc.org.au
Application close: Tuesday 31st January 2023
QCCC’s R1202 Visual Vision Statement
